Mobile service is still a new way of doing business for a lot of dealers, and rolling it out well takes more than good software. It takes people who understand dealership operations, know what a good partner relationship actually looks like, and are willing to get in the weeds with a rooftop until the workflow clicks. That is the job of Spiffy's Partner Success team, and it is worth introducing the people doing it.
Addison has been at Spiffy for 12 years, long enough to have seen mobile service before there was software built to support it. His path here started as a technician, then moved through the BDC department (where he eventually led the team), Inside Sales, a stint as a Service Advisor, and Fleet Account Management, where he went on to lead that team as well. That range gives him a rare vantage point: he has worked nearly every role that touches a mobile service operation, and he had a direct hand in shaping how Spiffy's platform manages that business today.
Outside of work, Addison is a lifelong car enthusiast with a soft spot for the obscure. He once owned a 1987 Merkur Scorpio, a car most people cannot pronounce, let alone identify. Cars have been part of his life from the start, and he counts every day in a dealership helping partners move into mobile service as a chance to keep being part of the industry's next chapter.
Before joining Spiffy, Adam owned and operated his own mobile automotive service business alongside his friends and business partners, running fleet and retail service across Knoxville, Nashville, and Memphis. Spiffy acquired that Tennessee-based business in 2021, and Adam stayed on to keep operating those markets before moving into managing the internal training department. From there, working directly with dealer partners and sharing what he had learned running a mobile business firsthand was a natural next step. Within six months of joining forces with Spiffy, his team's book of business doubled, a firsthand look at what the platform and its practices could do for a growing operation.
Adam's days are shaped by faith and family. Between raising three young daughters with his wife and staying involved in his local church and community, connecting with people is a constant priority for him, at work and in his neighborhood. That is what he points to as the best part of the job: getting to know the people behind the operation and helping shape the businesses that provide for their communities every day. When he is not working, he is usually outside, hunting, fishing, hiking, or at the park with his kids and dogs.
Colin graduated from Auburn University in 2025 with a BS in Interdisciplinary Studies, concentrating in Building Science, International Business, and Music Business. Before Spiffy, he spent about a year at Dyer & Dyer Volvo in Atlanta, a Sonic Automotive store, starting as a porter and working his way into sales and used car buying, where he learned dealership operations, CDK, and Elead from the inside. Before that, he managed residential projects and sales for a roofing company in Atlanta, running crews and timelines across multiple builds at once. On the side, he built and ran a recording studio, producing music for clients and coordinating community outreach events for underprivileged youth.
Colin had been looking to move into tech, and with dealership experience already under his belt, Partner Success was the natural landing spot: a role where he gets to talk with dealers about their operations already knowing what those days look like from their side of the desk. Music is still a big part of his life outside of work, and he is an Auburn grad through and through, which means fall Saturdays are already spoken for. His favorite part of the job so far is the partner side of it: every dealer runs a little differently, and figuring out what each one actually needs is the part he finds most interesting.
Before Spiffy, Brenleigh spent years in retail with Walmart and Kroger, managing high-perishable departments, leading teams as a department manager, and eventually moving into training for those departments, building a foundation in merchandising, people management, and inventory management across large retail chains. She joined Spiffy in 2022, and from early on her role has touched nearly every corner of the company. Rather than staying confined to one lane, she has spent her time here working across departments, picking up a hand in whatever needs it, which gives her a working knowledge of how the different pieces of the business fit together.
Outside of work, Brenleigh is currently working toward a degree in humanities at the University of Arizona, drawn to the subject by an interest in the human side of business and what actually makes relationships and partnerships work. The rest of her free time goes to friends, family, and her dog Gatsby. Between hiking and tackling home projects, Gatsby usually finds a way to supervise, whether that means inspecting the trail ahead or offering unsolicited opinions on paint colors.
Posted in Education, Business, Digital Servicing
